Header Logo
NetWrix Password Manager User Guide

Logging on with a Forgotten Password

NetWrix Password Manager can help you logon even if your account is locked, or you have forgotten your password and therefore have no access to the workstation. For that:

  1. On the Unlock Computer or Log on to Windows screen click Logon Assistance.

  2. Type your account name, including the domain name, and click Next. This must be a domain account, not a computer local account.
  3. If you have forgotten your password, select Reset password and type new password to reset it. If you want to just unlock the account, select Unlock account.

  4. Specify the answers to random secret questions that you have configured and click Next.

  5. Click Finish.

After the wizard completes, you can log on to your workstation normally.


Enrolling for Self-Service
Index Further Information